Vivideo assistant integrations privacy notice

What the Vivideo integrations for ChatGPT, Claude and Cursor send to the assistant you are using, why they send it, and how to stop them.

Last updated 22 September 2026.

What this notice covers

This notice covers only the Vivideo integrations that connect your Vivideo account to an AI assistant: the ChatGPT app, the Claude connector and the Cursor integration. It sits alongside the Vivideo Privacy Policy, which remains authoritative for everything else, including how Vivideo collects, processes, stores and deletes your data, your rights, and international transfers. Where this notice is more specific, it is because these integrations send a defined set of data to a third party the main policy does not describe.

These integrations are optional. Nothing described here happens unless you connect your Vivideo account to an assistant yourself.

What the integration sends to the assistant

When you ask the assistant to do something with Vivideo, it calls Vivideo on your behalf and receives a reply. Everything in that reply becomes visible to the assistant and is handled under that assistant provider's own privacy policy. The reply can contain:

Account status

• Whether the connection is authenticated, and whether it used a sign-in or an API key.
• Your plan name, whether the plan is a premium one, and your remaining credit balance.

Your videos

• The title you gave a video, its Vivideo id, its status, and whether it was made in automatic or manual mode.
• For a single video: the generation model used, the credits charged, the duration, a link to the finished video file, a link to its thumbnail image, and, where one exists, a link to a preview frame.
• When a generation fails, a short failure code and a generic message.

What you type

• The prompt, script, video title and settings you give the assistant are sent to Vivideo to create the video, and are stored with the resulting project so you can revisit it.

Only when you ask for them

• Presenters and voices created in your own account, rather than the public catalogue, are sent only when a request explicitly asks for them.
• Your brand kits, by name, are sent only when a request needs one to make an on-brand video.

Vivideo's public catalogue of generation models, stock presenters and stock voices is not personal data and is sent freely.

What the integration never sends

• Your email address, your name, or your password.
• Your payment details or billing history.
• Your Vivideo API keys.
• Internal request identifiers, provider diagnostics, or other debugging data. A failed generation returns a short code and a generic message, and nothing from the underlying provider.

Why it is sent

Solely to carry out the request you made in the assistant: to report what your account can do, to list or play videos you already made, to estimate what a generation would cost, and to create a video you asked for. It is not used for advertising, profiling, or training Vivideo's models, and Vivideo does not sell it.

How your prompts and videos are processed

Prompts you send through an assistant are processed exactly as prompts sent anywhere else in Vivideo: they go to the third-party generation providers that render the video, and they are stored with the project. This is described under "AI Processing and Your Content" in the Vivideo Privacy Policy.

Retention

Connecting an assistant stores a durable link between the identity you signed in with and your Vivideo account, so a later session reaches the same library. Access tokens are not stored. Videos, prompts and preview frames are kept in your Vivideo account until you delete them, as set out in the main policy.

What the assistant provider retains of a conversation is governed by that provider, not by Vivideo.

Your control

• Disconnect Vivideo from within the assistant at any time. ChatGPT and Claude both expose this where connected apps are managed. Disconnecting stops all further access.
• Revoke access from the Vivideo side by removing the connection in your Vivideo account settings, or by revoking the API key if the integration uses one. Revoking cuts off access immediately.
• Deleting a video removes it from your account. Deleting your Vivideo account removes the identity link and the associated content.

Disconnecting an assistant does not delete videos you already created, and does not affect your Vivideo account.

Children

These integrations are not directed to children, and follow the age terms in the Vivideo Privacy Policy.

Changes

If a Vivideo integration begins sending a category of data not listed above, this notice is updated before that change ships. The date at the top reflects the current version.

Contact

Email support@vivideo.ai with any question about this notice, or to request access to or deletion of your data. Do not include your password or an API key in an email.